Electricity is one of those things most of us take for granted until it’s gone. From the moment we flick on a light in the morning to charging our devices at night, the flow of electricity keeps our modern lives humming. For residents and businesses across southern New Jersey, that power largely comes from Atlantic City Electric (ACE). This utility has been delivering electricity for nearly a century and continues to evolve to meet the demands of a modern, resilient, and cleaner energy future. In this article, we’ll explore ACE’s history, service area, technological advancements, and why it matters to the people and communities it serves.
Understanding Atlantic City Electric
A Brief History
Atlantic City Electric began operations in the early 20th century, establishing itself as a key provider of electricity to southern New Jersey. Over time, the company grew alongside the communities it served, expanding its infrastructure to meet the needs of a rapidly modernizing society. Originally a full-service utility, ACE once handled everything from electricity generation to transmission and distribution.
However, with shifts in the energy sector and deregulation policies, ACE transitioned away from generating its own electricity. Today, the company primarily focuses on transmission and distribution Atlantic City Electric. In simple terms, while it no longer produces the electricity itself, it ensures that the power generated by other suppliers safely and efficiently reaches homes and businesses across its service area.
Ownership and Corporate Structure
Atlantic City Electric is part of a larger utility network under a major U.S. energy corporation. Being part of a large corporate family allows ACE to access advanced resources, expertise, and coordinated strategies to maintain a reliable and resilient electrical grid. This structure helps the company navigate both day-to-day operations and long-term planning, ensuring that customers experience consistent service even during challenges like extreme weather or surging demand.
Service Area and Customer Base
ACE serves approximately 2,800 square miles of southern New Jersey, covering multiple counties including Atlantic, Burlington, Camden Atlantic City Electric, Cape May, Cumberland, Gloucester, Ocean, and Salem. This extensive territory includes a diverse mix of urban centers, suburban neighborhoods, and rural communities.
The utility serves more than half a million customers, ranging from individual households to large commercial and industrial facilities. Managing such a wide-ranging customer base requires a complex infrastructure of substations, transmission lines, and distribution networks. ACE operates roughly 90 substations and thousands of miles of electrical lines to ensure reliable service throughout its service area Atlantic City Electric.
Services Beyond Power Delivery
Atlantic City Electric does more than just deliver electricity. Its services include:
- Reliable Power Delivery: Maintaining the network of lines and substations to ensure electricity flows smoothly from suppliers to end users.
- Customer Support and Default Service: For those who don’t select an independent energy supplier, ACE provides standard electricity service and assists customers with billing and account management.
- Clean Energy Integration: Supporting net metering and renewable energy options allows customers who generate their own electricity, such as through solar panels, to feed excess power back into the grid.
- Infrastructure Upgrades and Reliability Projects: ACE invests in modernizing substations, replacing aging equipment, and implementing technologies to enhance the resilience of the power network.
These services demonstrate ACE’s commitment to not only keeping the lights on but also preparing the grid for future energy demands.
Evolution and Modernization

Transition from Traditional Utility to Smart Grid Leader
Over the past few decades, Atlantic City Electric has transformed from a conventional utility to a forward-looking, technology-driven company. Deregulation in the energy sector shifted the company’s focus from generating electricity to specializing in transmission and distribution. This transition allowed ACE to concentrate on strengthening its infrastructure, improving reliability, and embracing emerging energy technologies.
Rebranding efforts in recent years reflect this shift. ACE has modernized its visual identity and reinforced its mission to deliver safe, reliable, and clean energy Atlantic City Electric. This rebranding is more than aesthetic; it symbolizes the company’s commitment to a future-oriented approach, emphasizing resilience, customer service, and environmental responsibility.
The Smart Energy Network Initiative
One of the most notable developments at ACE is its implementation of a Smart Energy Network. This initiative involves upgrading infrastructure to make the grid more intelligent, responsive, and efficient. Key elements include:
- Smart Meters: These devices provide real-time data on electricity consumption, enable faster outage detection, and allow for more accurate billing. They also facilitate integration with solar panels, battery storage systems, and Atlantic City Electric vehicle chargers.
- Grid Automation: Automated switches, reclosers, and sensors allow the utility to detect issues quickly, isolate problem areas, and reroute power when necessary.
- Enhanced Infrastructure: Modernized substations and transmission lines improve the grid’s ability to withstand storms and other disruptions.
The Smart Energy Network reflects a broader commitment to modernization, ensuring that southern New Jersey’s energy infrastructure is prepared for both current and future demands Atlantic City Electric.
Reliability and Customer Experience
Improved Outage Performance
Reliability is one of the most important aspects of any Atlantic City Electric utility. In recent years, ACE has made significant strides in reducing the frequency and duration of power outages. Through infrastructure upgrades, smart grid implementation, and proactive maintenance, the utility has improved service reliability across its service area.
On average, outages are now shorter and less frequent than a decade ago, reflecting the effectiveness of ACE’s modernization efforts. Customers experience quicker restoration times, and the network is better equipped to handle unexpected disruptions caused by storms or equipment failure Atlantic City Electric.
Affordability and Energy Usage
While reliability has improved, electricity costs remain a consideration for customers. ACE’s average residential bills reflect both the cost of delivering power and the investments made in infrastructure and grid modernization. Managing energy consumption efficiently, using energy-saving appliances, and adopting clean energy solutions like solar can help customers manage costs while benefiting from a modern and resilient electricity network.
Supporting Clean Energy and Sustainability
ACE has actively worked to support clean energy initiatives. Net metering programs allow customers to generate their own electricity and contribute excess power back to the grid. Battery storage projects, such as those implemented at select substations, help stabilize the grid during peak demand periods and support renewable energy integration.
By investing in clean energy infrastructure and supporting customer adoption of renewable technologies, ACE is contributing to a more sustainable energy future for southern New Jersey.
Challenges and Considerations
Infrastructure Demands
Maintaining a vast and diverse electrical network presents ongoing challenges. Rural areas, coastal communities, and high-density urban zones each have unique infrastructure needs. Balancing the demands of growth, modernization, and reliability requires continuous investment and planning.
Costs and Affordability
Modernizing the grid and implementing smart technologies involve significant capital expenditures. While these investments improve reliability and enable clean energy adoption, they can also affect customer bills. ACE faces the challenge of balancing infrastructure investment with affordability for its diverse customer base.
Adapting to Renewable Energy and Policy Changes
The transition to renewable energy brings opportunities and challenges. Solar energy, battery storage, and Atlantic City Electric vehicles introduce variability and demand fluctuations that the grid must accommodate. ACE must manage these changes while complying with evolving regulations and ensuring equitable service for all customers.
Why Atlantic City Electric Matters
Powering Communities and Economic Growth
Electricity is fundamental to daily life and economic activity. ACE ensures that homes, businesses, schools, hospitals, and public infrastructure in southern New Jersey have the electricity they need to function efficiently. Reliable power supports economic growth, public safety, and quality of life for millions of residents.
Enabling a Clean Energy Future
The utility’s investments in smart grid technology, net metering, and renewable energy integration position southern New Jersey for a cleaner, more sustainable energy future. These initiatives allow communities to adopt solar panels, battery storage, and Atlantic City Electric vehicles without compromising grid stability or reliability.
Setting an Example for Utilities Nationwide
Atlantic City Electric’s transformation from a traditional utility to a modern, technology-driven company serves as a model for other utilities. Its emphasis on reliability, smart infrastructure, and clean energy integration demonstrates how legacy utilities can adapt to meet 21st-century energy needs.
Practical Advice for Customers
Stay Informed
Customers should register for outage alerts and monitor updates from ACE. This helps residents and businesses stay prepared during maintenance work or unexpected outages.
Explore Energy Efficiency and Clean Energy Options
With programs supporting solar energy and net metering, customers have opportunities to reduce their electricity bills and contribute to a cleaner energy future. Investing in energy-efficient appliances and monitoring consumption patterns can further enhance savings.
Engage with the Utility
Providing feedback on service, participating in community programs, and staying involved with clean energy initiatives allows customers to have a voice in the evolution of their electricity provider.
Looking Ahead: The Future of Atlantic City Electric
Continued Resilience and Infrastructure Upgrades
As climate change increases the frequency of extreme weather events, ACE will continue investing in infrastructure upgrades and grid resiliency. Automated systems, modern substations, and advanced monitoring will help minimize disruptions and ensure rapid restoration when outages occur.
Expanding Clean Energy Integration
The adoption of renewable energy and distributed energy resources will accelerate. ACE’s smart grid and modern infrastructure will be essential in managing the variability and demand associated with solar, battery storage, and Atlantic City Electric vehicles.
Regulatory Compliance and Community Engagement
As energy policies evolve, ACE will need to balance regulatory compliance, customer affordability, and clean energy adoption. Transparent communication and proactive engagement with the communities it serves will be key to success.
Conclusion
Atlantic City Electric plays a vital role in southern New Jersey. From powering homes and businesses to enabling clean energy and supporting economic growth, its influence reaches every corner of the region.
Through modernization efforts, smart grid initiatives, and clean energy integration, ACE demonstrates how a legacy utility can evolve to meet the needs of the 21st century. For residents, businesses, and policymakers, understanding the utility’s role and initiatives provides insight into both the present and future of energy in southern New Jersey.
As the region continues to grow and energy demands change, Atlantic City Electric’s commitment to reliability, sustainability, and customer service will remain central to its mission — keeping the lights on while powering a cleaner, smarter future.













































































