Many healthcare providers continue to use fax today. They recognize this is a secure way to send and receive documents, which is essential in this industry. Medical providers, insurance companies, pharmacies, and others share thousands of medical records each day. When doing so, they need a secure and reliable solution that complies with HIPAA. Furthermore, when the solution can be integrated into their existing processes and workflows, time is saved. These medical professionals have more time to spend with their patients, which is their priority.
HIPAA Compliance
Healthcare providers use fax because it is HIPAA-compliant. These professionals must take steps to protect the privacy of patient data. This security is ensured when you contact Documo. Medical professionals can use their preferred platform or network for faxing and still send and receive documents with their partners. There is no need for shared credentials or portals.
Digital Fax Solutions
While healthcare organizations have been using traditional fax machines for many years, many are now transitioning to digital fax solutions. Doing so eliminates the need for toner, paper, and other supplies. Furthermore, if all documents are stored electronically, the medical office has more room for other items because it won’t need to store hard copies of these documents.
Documents stored electronically are more secure because they can only be accessed by individuals with the proper credentials. Furthermore, these documents will be sitting at a physical fax machine where anybody walking by can see them or pick them up. Again, only those with the proper credentials will view the documents, increasing the security of patient data.
The individual sending the fax can do so from their preferred device. This option not only saves time, but the risk of a failed tax return is significantly reduced. The document is routed to the appropriate party so only they can see it, and the sender receives a delivery confirmation. They can confirm the document has been received, which is essential when time is of the essence, which it frequently is in healthcare.
Why Fax?
A person might ask why use a fax when other options are offered today. Digital fax solutions can be integrated with healthcare information systems, enabling users to send, receive, and archive patient records effortlessly. Everybody makes mistakes at times, and a healthcare worker might send documents to the wrong location. Measures have been put into place to prevent this from happening and ensure the security of the patient’s data. For example, the sender must verify the recipient’s phone number before transmitting the document, and every document must come with a cover sheet. These steps are required to ensure the security of the information.
Cost Savings
Many healthcare organizations worry about the cost of online faxing. They should consider the cost of non-compliance or a data breach. In 2024, IBM reported the average price of a data breach was $4.9 million.
Document security is also essential because a single data breach can lead to the loss of patients. No organization can afford to lose valuable clients today, including healthcare companies. Online faxing reduces the risk of data breaches, leading to long-term cost savings.
Healthcare systems are becoming more intelligent and complex. As companies increasingly adopt automation, they require intelligent document delivery services. Digital faxing fills this need. Cloud fax providers are now using artificial intelligence to improve their services. AI is used to review and file clinical records or extract key data points. Doing so reduces the risk of errors and increases the security of the documents, as multiple eyes won’t need to be on these documents to find and verify the required information.
Every healthcare system should consider moving to digital faxing. The benefits of doing so are outstanding. Medical professionals can have confidence that their documents are secure when this option is selected. Clients will appreciate their diligence when it comes to protecting this information.
